All Things to All People
Infosemantics retains a broad base of functional and technical subject matter experts, and helpdesk personnel across the United States and the Philippines, providing 24/7 support to our clients around the globe 365 days a year. Seniority, specialization, and communication skills differentiate the Infosemantics team from larger support teams who seek to be “all things to all people.”
Overview of key support offerings
Applications DBA Services
Our team of knowledgeable senior consultants have been working together for years to serve our clients in multiple capacities: Oracle Applications Database Administrators, Systems Administrators, Linux Administrators, and in a Lead Architect role.
Advising on hardware selection and network topology to provide:
Remote Services Overview
Functional Support Services
Infosemantics brings senior subject matter experts adept at implementing, supporting, and maintaining earlier releases of the Oracle E–Business Suite through Release 12.2.x. Our functional subject matter expertise spans the Financials, Supply Chain, Manufacturing, CRM, and HCM suite of modules.
Key functional support areas with the Managed Services model include:
Business Intelligence Support Services
Infosemantics has consistently provided our clients with senior, expert BI resources, highly experienced in implementing, upgrading, and supporting Oracle Business Intelligence Enterprise Edition (OBIEE), Oracle Business Intelligence Applications, Teradata Decision Experts, and ETL solutions to include Oracle Data Integrator and Informatica.
Key support areas include: