Susan Behn is an Oracle ACE Director with over 35 years of experience working with Information technology working specifically with Oracle Applications since 1993. Susan has led and participated in numerous implementations, upgrades, re-implementations and assessments utilizing in commercial, education and government sectors. Susan is dedicated to improving community awareness through presenting at local, regional and national conferences on both functional and technical topics. Susan is the chair of the Oracle EBS User Management SIG, web master for the Texas-Louisiana Oracle Users Group, treasurer for the Dallas Oracle Users Group and secretary for the OAUG Customizations and Extensions SIG. Publishing credits include The ABCs of Workflow for E-Business Suite Release 11i and Release 12 and The Release 12 Primer – Shining a Light on the Release 12 World.

Karen Brownfield has over 35 years of experience in programming, installing, and managing applications used in various industries including Chemicals, Utilities, Entertainment, Defense, Recruitment, Telecommunications, and Hospitality. The past 20+ years she has focused on Oracle E-Business Suite (EBS) specializing in Project Management, Financials, Workflow, and Property Manager as functional specialist, workflow administrator, trainer, programmer, team lead, and/or project manager. Additionally, she spent 16 years on the OAUG board of directors, serving in multiple capacities including President, Past President, Secretary, other committee roles. She currently is a member of the EBS Applications Technology Customer Advisory Board and the Fusion User Experience Advocates Council. Karen was awarded Oracle ACE in 2009 and is an Oracle certified Financials Specialist for both EBS and Fusion. She has co-written several books on EBS covering releases 11i and 12 and one specializing on Workflow and has presented multiple papers nationally and internationally. Her many years of implementation and leadership experience gives her a unique perspective on how to use E-Business Suite to improve business processes.

Matt McDonough brings twenty years of experience in information technology Mr. McDonough possesses over 15 years in business development and IT. As a Director of Business Development and Engagement Manager, his projects and responsibilities have included Oracle E-Business Suite R12, Oracle Cloud ERP Implementation (Financials, Proc., Projects); Business Intelligence solutions (OBIEE, Oracle BI Cloud, Teradata, Cognos); Data Warehouse Design & Implementation; Staff Augmentation (onshore and offshore); Remote DBA Services; and Program and Project Management.

Kishore Thota is the India based Vice-President of Offshore Services at Infosemantics Inc. and manages the client delivery of offshore support services, based in two locations, Bangalore and Hyderabad. Kishore has over 15 years of Software consulting experience, specializing in Oracle E-Business upgrades, implementations, and Business Intelligence solutions around Oracle E-Business Suite of Applications. He is currently leading support for Carnegie Mellon University, MasTec North America, and Quest Software, in addition to managing internal proposal and projects support.

Before moving to India, Kishore was part of Infosemantics US based team leading Consulting engagements at GE Healthcare, GE Power, Sony Electronics, Abbott Laboratories and other customers. Kishore is a Certified PMP since 2005, and has an MBA in Personal Finance and a B.S. in Mechanical Engineering.

Mr. Munn possesses over 25 years of experience in all phases of the system development life cycle including requirement gathering, solution architecture, system analysis & design, development, system testing and production support – and over 15 years in Teradata data warehouse projects. He has a strong background in telecommunications and banking industries. Mr. Munn also possesses over 10 years of experience working with local teams in various countries within Asia. He is an experienced team leader and mentor with a track record of delivering successful projects. He is an experienced ETL architect with excellent Teradata skills. Mr. Munn is an original design contributor and experienced implementer of Teradata Control Framework including version 4.

In addition to project roles, Mr. Munn leads the Infosemantics Manila office and oversees staff development and mentoring, research and development, presales activities and customer proof of concepts, pilots etc, and other management and administration activities.