"We are Global"
Infosemantics offers its customers an option to reduce development and support costs by providing offshore support capabilities. We also internally engage offshore for internal projects and back-office operational support to minimize overhead costs.
Infosemantics typically recommends a hybrid approach, with on-site, near shore (remote support within the US), and offshore, to not only keep costs down, but more importantly to yield better results and customer satisfaction. Infosemantics utilizes offshore to compliment our delivery model, rather than a mere cost savings approach. Infosemantics hybrid delivery model therefore plans and incorporates finite offshore related tasks into the project plan. Infosemantics approach is to evaluate scope and requirements before determining if engaging offshore support is viable on a case-by-case basis, and accordingly recommends our approach to our Customers.
The following are some of the areas Infosemantics engages offshore in complimenting our service offerings:
1. Remote Database Administration support services
a. Cloning, Patching, Backups, Archives, Database monitoring services
b.Performance tuning and optimization services
c.24*7 Failover and High-Availability production support services
2. Application development services on Finite requirements
a. Oracle Reports, Forms, Interface development (including OA framework)
b. XML Publisher and BI Publisher template development
c. Business Intelligence implementations and support (primarily pre-built BI Applications)
3. Unit-testing support services
a. Support on-site and the team in the US to prepare documentation for iterative testing within each phase of the project lifecycle
4. Training guides and manuals for on-going training to end-users, and IT staff in the form of self-study guides on evolving technologies
Infosemantics facilitates the following for an efficient and effective work environment in our offshore development centers:
• Dedicated world class Development Centers
• State-of-the-art communication and support infrastructure
• High Bandwidth connectivity
• A variety of hardware platforms
• Secure project development environment
• Access to training and education on all new evolving technologies